Accretive Commerce
Accretive Commerce provides both modular and end-to-end eCommerce, Customer Care and Fulfillment & Logistics solutions to leading retailers, manufacturers and direct response marketers. Accretive Commerce’s solutions support the full life-cycle of marketing, customer acquisition, order fulfillment, returns management and customer care business functions. Accretive Commerce's turn-key solution enables direct-to-customer channels to quickly and easily deliver a better brand experience for customers, grow revenue and lower costs.
Accretive Commerce has a proven track record delivering measurable results for some of the world's best-known brands including AOL, American Eagle Outfitters, Godiva Chocolatier, L.L. Bean, Restoration Hardware and others.
AlphaStaff
AlphaStaff provides human resources outsourcing, employee benefits, and workers’ compensation insurance for small and mid-sized employers nationally. Headquartered in Fort Lauderdale, Florida, the Company has built an impressive client base of over 50,000 worksite employees by selling its products through independent insurance agents. This highly differentiated sales approach has enabled AlphaStaff to achieve industry leading retention and sales productivity.
Fandango
Fandango is a built-for-purpose company co-founded by the Accretive principals in conjunction with its movie theater partners. The company is the nation's largest movie ticketing service, selling tickets to more than 13,000 screens and 1,150 theaters (nearly 70 percent of the nation’s theaters enabled for remote ticketing) and to four out of the five largest U.S. theater circuits. One of the Web's top movie destinations, Fandango allows moviegoers to read reviews, view trailers, quickly select a film, plan where and when to see it and buy tickets up to 45 days in advance. Fandango services are available via the web, telephone and wireless devices.
Fandango’s partners include many of the nation’s leading exhibitors: Carmike Cinemas, Century Theatres, Edwards Theaters, Regal Cinemas, Loews and United Artists Theatres, among many others.
Accretive Health
Accretive Health is a built-for-purpose company co-founded by the Accretive principals in 2003 and is the leading provider of outsourced revenue cycle management to large hospitals and hospital systems. Accretive Health takes over responsibility for the people, process and technology associated with the entire revenue cycle process. Accretive Health combines world class management talent and technology-enabled best practices to drive measurable and sustainable business outcomes. Customers of Accretive Health typically experience an uplift in revenue of 3% to 5% while increasing patient and physician satisfaction.
Arise
Arise (formerly Willow CSN) is a pioneer and leading provider of virtual contact center solutions. Arise's network of experienced agents work from their home offices and provide customer service, sales, and support for Fortune 100 companies. By overcoming geographic restrictions, Arise can attract agents with specialized skills or capabilities who are ideal for each application. As a result, leading enterprises trust Arise to handle complex, brand-crucial, or sales-oriented calls, where agent quality directly impacts outcomes.
Axiant
Axiant is a leading IT service provider dedicated to helping consumer finance creditors and debt purchasers improve the effectiveness of their collections efforts. Axiant partners with regional law firms to pursue legal resolution of delinquent or defaulted account balances. Axiant’s nationwide footprint enables these law firm partners to provide efficient, high-quality, and brand-sensitive consumer collections efforts. Emphasis is placed on compliance, early identification and resolution of errors or fraud, and ensuring all participants in the process are treated with respect. Axiant’s customers include many of the nation’s largest financial institution and consumer debt purchasers.
First Cardinal
First Cardinal is the leading third-party administrator of workers’ compensation self-insurance groups. First Cardinal enables businesses to pool their funds to self-insure each other against workers’ compensation liability claims. On behalf of the groups, First Cardinal performs all of the administrative functions of a traditional insurance company, including claims, underwriting, risk management and customer service. The company also offers a fully insured workers’ compensation policy through an A-rated carrier as a managing general agent. By joining a First Cardinal self-insurance group, customers typically reduce their workers’ compensation expense by up to 20 percent while increasing employer and employee satisfaction.
Quantum Health
Quantum Health is an innovative provider of integrated health management services. Quantum’s Coordinated Health/Care™ program is a health plan management program integrating wellness, disease management, patient advocacy and care management functions that provide patients and providers a single, unified point of contact for all functions related to their health plan. By integrating such functions, Quantum is able to help patients better navigate the complexities of the healthcare system. Quantum has helped its clients maintain healthcare cost trend below five percent (5%) without a reduction in benefits and while improving employee satisfaction.
Exult
Exult was a built-for-purpose company co-founded by the principals in 1998 and pioneered the development of the HR BPO marketplace. Exult was formed on the premise that strategic investments in process excellence, supporting technology and the people involved in traditional back office HR functions could significantly reduce costs and simultaneously improve service quality. Their customers included Fortune 500 companies such as BP Amoco, Bank of America, BMO Financial, Circuit City, International Paper, Prudential Financial, Universal Music and Vivendi.
The Company was sold in June of 2004 to Hewitt Associates (NYSE: HEW).
NOTE: The investment in Exult was made while members of the Accretive team were at General Atlantic Partners, LLC.
Equitant
Equitant outsourced services for the management and optimization of the Order-to-Cash (O2C™) cycle. Equitant leveraged world-class operational talent and proprietary workflow applications to lower working capital requirements for its customers. In addition, Equitant was able to significantly reduce the overall administrative cost associated with the O2C process. Equitant served the Global 1000 (including Microsoft and Cisco) and managed over $44 billion in revenue at the time of its sale.
The Company was sold in March of 2005 to IBM (NYSE: IBM).